Welcome to YouCarGO. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services. By using our platform, you agree to the terms outlined below.

1.⁠ ⁠Information We Collect
We collect the following types of data to provide and improve our services:

a) Personal Information
•⁠ ⁠Name, surname, and contact details (email, phone number)
•⁠ ⁠Address and billing information
•⁠ ⁠Driver’s license details
•⁠ ⁠Profile information (including user-generated content and preferences)
•⁠ ⁠Payment details (processed securely through third-party providers)

b) Usage Data
•⁠ ⁠IP address and device information
•⁠ ⁠Browser type and version
•⁠ ⁠Date and time of access
•⁠ ⁠Pages visited and interactions on our platform

c) Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze usage trends, and improve our platform. Users can manage cookie settings in their browser.

2.⁠ ⁠How We Use Your Information
We use your data for the following purposes:
•⁠ ⁠To facilitate vehicle rentals and transactions
•⁠ ⁠To verify identity and prevent fraud
•⁠ ⁠To provide customer support and improve services
•⁠ ⁠To process payments and manage accounts
•⁠ ⁠To send updates, promotional content, and service-related communications
•⁠ ⁠To comply with legal and regulatory requirements

3.⁠ ⁠Sharing and Disclosure of Information
We do not sell your personal data. However, we may share it with:
•⁠ ⁠Service Providers: Payment processors, identity verification services, and hosting providers
•⁠ ⁠Legal Authorities: If required by law or to protect our platform from fraudulent activities
•⁠ ⁠Other Users: Limited profile data is shared between renters and owners for transaction purposes

4.⁠ ⁠Data Retention & Security
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. We implement security measures to protect against unauthorized access, alteration, disclosure, or destruction of your information.

5.⁠ ⁠Your Rights
Under applicable privacy laws, you have the right to:
•⁠ ⁠Access, correct, or delete your personal data
•⁠ ⁠Withdraw consent for data processing
•⁠ ⁠Request data portability
•⁠ ⁠Object to processing for marketing purposes
•⁠ ⁠Lodge a complaint with a data protection authority

Requests related to your rights can be made by contacting us at [[email protected]].

6.⁠ ⁠Third-Party Links & Services
Our platform may contain links to third-party websites. We are not responsible for their privacy policies or content. Users are encouraged to review third-party privacy practices before sharing personal data.

7.⁠ ⁠International Data Transfers
YouCarGO operates primarily in Switzerland but may process data in other jurisdictions. We ensure data transfers comply with legal standards for data protection.

8.⁠ ⁠Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and significant updates will be communicated to users.

9.⁠ ⁠Contact Information
For questions about this Privacy Policy, please contact us at:
Email: [email protected]